We planned a weekend getaway to Traverse City for our anniversary. Reviewed the Harold's Resort website and it looked like a nice place to stay.
Looked at their pictures on the website, spoke with the person on the phone, and everything appeared to be on the up and up. However, when we got there, the exterior of the buildings (cabins) were very very poorly maintained. Water Stains in the wood (can mean mold problems), Rotting wood walls, Paint flaking off of the buildings, torn screens, etc. At this point, after seeing the "Resort", we were ready to leave.
We canceled our reservation, asked for our money back and did not get our money back. The Harold's Resort website makes the resort look nicer than what it really is. Even the main sign at the entrance is hard to read because the paint is almost completely worn off of it. There are better places to stay in Traverse City.
They will not refund your money if you don't like what you see! TripAdvisor warning!
Monetary Loss: $260.